Field Service Technician NSW

Our Company

Technogym inspires 55 million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the wellness lifestyle of exercise, a balanced diet, and a positive mental approach, Technogym has rapidly grown into a success story of over 2,500 employees at 15 branches, expanding to more than 100 countries and has been selected as Official Supplier to 9 editions of the Olympic Games - from Sydney 2000 to Paris 2024.

If you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams, you have the right spirit to join Technogym! You will naturally fit with our culture if you work out and live a healthy lifestyle, are pro-active, determined and digital savvy. Move with us for a better world!

Your Role

If you thrive working in the Services field and you are obsessed with care user satisfaction, this is the position for you! One of Technogym’s goals is "Satisfying 100% of our customers and end-users." Our Service teams are always aiming to improve the status quo and to provide the best fitness experience anywhere

We are looking for problem-solving Field Service Technicians for NSW, based out of Sydney, who will act as a customer advocate. In this role, you will ensure complete customer satisfaction by diligently resolving all customer requests relating to the installation and service of our products.
 

Your Impact

You are ensuring the best fitness experience anywhere by 

• Carrying out preventative maintenance, service and repairs of Technogym equipment 
• Troubleshooting and diagnosing possible equipment faults, performing tests and finding solutions
• Educating customers in the technical use and care of Technogym equipment
• Properly managing work orders and service reports
• Communicating effectively with customers and escalate problems when necessary

About You

Ideally, you are passionate about working out, enthusiastic and proactive, while also down-to-earth and ethical. You are exceptional at working in a team.

What you should bring:

• 3-5 years’ experience in a similar role
• Mechanical & electronic engineering skills as well as knowledge of IT networking
• Hands-on repair experience in similar role in electro-mechanical discipline
• Excellent communication skills 
• Ability to work autonomously and great time management skills
• Comfortable working under pressure and meet productivity goals and targets
• Excellent driving history, must hold a current Driver's License
• Right to work in Australia

Technogym is an Equal Opportunities Employer

We are an equal opportunity employer and value diversity at our company. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.

Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true