Field Service Technician Western Australia
Perth, WA, AU
Our Company
Technogym inspires 55 million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the wellness lifestyle of exercise, a balanced diet, and a positive mental approach, Technogym has rapidly grown into a success story of over 2,500 employees at 15 branches, expanding to more than 100 countries and has been selected as Official Supplier to 9 editions of the Olympic Games - from Sydney 2000 to Paris 2024.
If you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams, you have the right spirit to join Technogym! You will naturally fit with our culture if you work out and live a healthy lifestyle, are pro-active, determined and digital savvy. Move with us for a better world!
Your Role
If you thrive to work in the Services field, love fitness, problem solving and customer satisfaction, this is the position for you! Our Service teams are always trying to improve their service quality to have the best fitness experience anywhere.
We are looking for a Field Service Technician in Western Australia, based out of Perth, who is a problem solver and team player and will act as a customer advocate, ensuring complete customer satisfaction by resolving all customer requests relating to the service of our products. The field service technician is responsible for carrying out preventative service, maintenance and repairs of the fitness equipment in our customer's facilities and assist with new equipment installations.
Your Impact
- Repair and maintenance of equipment
- Troubleshoot and diagnose possible equipment faults, performing tests and finding solutions
- Educate customers in the technical use and care of Technogym equipment
- Properly manage work orders and service reports
- Communicate effectively with customers and escalate problems when necessary
About You
Ideally, you are passionate about health & fitness enthusiastic and proactive as well as exceptional at working in a team, and able to work autonomously.
What you should bring:
- Experience in a similar role (Repair business expertise)
- Mechanical/electronic engineering skills as well as knowledge of IT networking
- Ability to troubleshoot, test, repair and service technical equipment
- Knowledge and ability to work with mobile tools and applications
- Great communication skills to manage client requests and complaints
Technogym is an Equal Opportunities Employer
We are an equal opportunity employer and value diversity at our company. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.
Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true