Teleseller

Our Company

Technogym inspires 70 million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the Healthness lifestyle of exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026.

Suppose you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams. In that case, you have the right spirit to join Technogym because you have the IMBESTIO! You will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined, and are digitally savvy. Move with us for a better world!

Your Role

We are looking for an energetic and results-oriented Online Client Advisor, who will play a key role in increasing our profitability and sales revenue by delivering a luxury sales experience managing the interactions via phone, chat, email and through all the new remote devices. The Online Client Advisor serves as the first point of contact for clients seeking guidance on products and services. This role requires a blend of wellness knowledge and customer caring skills. This role is responsible for sales based on a multi-segment approach, covering both B2C and B2B. Also, is responsible for understanding the client's wellness goals, recommending suitable products or services, addressing concerns, and ensuring a personalized, supportive remote shopping experience. They track client progress, provide motivational support, and adjust recommendations based on feedback. Additionally, they are adept at using digital communication tools and maintain up-to-date knowledge of the latest trends in fitness and wellness. Their goal is to foster a positive, long-term relationship with the client, contributing to their health journey and the brand’s success. In this role, Online Client Advisor plays a crucial part in selling Technogym products and services, providing a premium customer experience, understanding the customer’s needs, and offering the best solution for their desires. You will handle all requests from new and/or existing customers and follow up on leads from marketing campaigns by creating a strong relationship (via call/email/ chat). 

Your Impact

• Guarantee the achievement of quarterly sales targets, including also Digital Solutions.

• Fulfill lead generation activity aimed at increasing the customer base

• Manage inbound interactions (for both B2B and B2C customers), delivering a unique selling experience while understanding customers’ needs and offering the right solution to ensure customer satisfaction

• Manage outbound interactions to build a long-term relationship and generate new business opportunities

• Support our Omnichannel strategy by creating business opportunities and scheduling visits in our physical locations and for Field Sales Team

• Manage and nurture the CRM Database to ensure the information is accurate and up to date • Collect and share adequate market feedback with the relevant departments

• Oversee the process from order 

About You

Ideally, you are passionate about working out, enthusiastic and proactive, while also down-to-earth and ethical. You are a driven and consultative salesperson with excellent communication skills, caring approach and strong teamwork. You are cool-tempered and able to handle rejection.

What you should bring: 

• Preferred professional experience in providing a high-quality service focused on Client expectations and sales

• Bachelor’s Degree, ideally with business development experience and / or physical education study

• Excellent (phone) sales techniques and communication, interpersonal skills

• Excellent written, oral & listening skills 

• Experience in working in a team in sales and caring - oriented environments

• Outstanding negotiation skills with the ability to resolve issues and address complaints and doubts

• Long term customer relationship approach

• Proactive, enthusiastic, & with a problem-solving attitude

• Ability to identify process improvements

• Fluency in English • Knowledge of CRM management

• Knowledge of Salesforce would be a plus 

Technogym is an Equal Opportunities Employer

Technogym is an equal opportunities employer. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.
Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true!