Solutions Key Account Manager, Private Client
New York (New York), NJ, US
Our Company
Technogym is a world-leading brand in wellness and fitness, known for innovative solutions that inspire people to live healthier lifestyles. We are dedicated to excellence, not only in our products but also in the services we provide to our clients and partners. Known all over the world as "The Wellness Company", our goal is to help develop the philosophy of fitness and well-being and turn it into a true lifestyle. To do so, Technogym provides people with gym equipment of the highest quality, together with other services like content and programs. Technogym’s outstanding fitness products are equally chosen by individuals for their home gym equipment, and by large organizations, professional sports teams, and medical centers for our unmatched quality and reliability. This is partly a direct result of the decades of experience gained as the official supplier to nine Olympic and Paralympic Games, from Sydney 2000 to Milano Cortina 2026. Anyone choosing Technogym is choosing to train on equipment that is designed for all types of users, from beginners to professional athletes.
Technogym inspires 70 million daily users to train using our innovative & engaging solutions for fitness, sport and health. Established in 1983, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. Move with us for a better world!
Your Role
We are seeking an energetic and results-oriented sales professional to join our fastest growing and most strategically focused segment of the business - Home Consumer. This person would serve as a Solutions Key Account Manager to private clients, reporting directly to the Store Manager of our NYC Boutique. The role boasts variety with a key focus on new business development and account management. In this role, you will cover a vast region and be completely field based, at the premises of a Technogym Point-Of-Sales (Boutiques, Showroom partners, Shop-in-Shop). You will manage a large portfolio of products, services and
solutions and will play a crucial role in developing and maintaining long-term customer relationships with individuals as well as partners across the luxury home, architecture, and interior design space.
Your Impact
- Contribute to Sales Performance by achieving sales targets both at multi-segment (covering both B2C and B2B) and multi-channel
level. - Maintain good product knowledge and ensure an outstanding customer experience
- Localize and sell the Total Wellness solution through partnerships and customizing solution packages to specific market needs
- Working with the Marketing Department, define the local segment market strategy in terms of commercial campaigns, initiatives
and events - Develop new customers and maintain relationships with the existing ones to generate new business opportunities
- Bring accounts (both current and prospect customers) to Technogym top locations in order to strengthen business relationships.
- Develop new opportunities with architects, interior designers, personal trainers and any third party able to generate business
opportunities - Develop a network with showroom partners and high-end furniture brands
- Handle customer complaints, seeking assistance and ensuring issues are resolved to the satisfaction of the customer and the
company - Provide 100% support of CRM tool (salesforce.com) and follow Technogym Sales Methodology
- Liaise with Logistics and After-Sales Service for any needs oriented to supreme service
- Go above and beyond the company requirements, adhering to the dress code and appearance guidelines
- Keep up to date on brand activities, locations, events and marketing activities
- Work with the Retail and Inside Sales Teams in order to facilitate and speed up the customer journey
- Consult with the in-house design team to create home gym layouts
- Guarantee continuous, proactive feedback from the market
About You
You should be anindependent, confident salesperson with strong organizational skills and previous field sales experience. You have a passion for health, fitness, design, luxury goods, fashion, art, sports and the wellness lifestyle. You are an achievement-driven professional, a strong team player with exceptional relationship skills.
What you should bring:
- 3-5 years’ experience as Sales Account Manager in a luxury retail environment, preferably in the design industry or working with
luxury products - BA/BS Degree in Business Administration, Sales or a relevant experience
- Demonstrable ability to communicate and present to, as well as influence key stakeholders at all levels of an organization, including
executive and C-level - Selling aptitude with emphasis on business development
- Ability to leverage networks by cultivating key relationships as well as knowledge of local marketing and media
- Ability to acquire some expertise in Store operations applications (Sales Force and SAP)
- Entrepreneurial approach
- Ability to create and cultivate a network
What We Offer:
- Base salary $75,000 - $80,000 commensurate with experience
- Bonus and commission
- Comprehensive medical, dental, and vision insurance - eligible starting first day of employment
- 401k with company match - eligible first day of employment
- PTO
Technogym is an Equal Opportunities Employer
Technogym is an equal opportunities employer. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.
Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true!