Technical Engineer

Our Company

Technogym inspires 70 million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the Healthness lifestyle of exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026.

Suppose you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams. In that case, you have the right spirit to join Technogym because you have the IMBESTIO! You will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined, and are digitally savvy. Move with us for a better world!

Your Role

Are you a problem-solving enthusiast with a passion for technology and customer satisfaction?

Join our dynamic team in Madrid as a Technical Engineer, where you’ll play a key role in supporting and coordinating technical operations for complex equipment issues. You’ll have the opportunity to work closely with a talented team of field technicians and call centers to ensure that every customer interaction is resolved quickly and efficiently, leaving a lasting positive impact.

Your Impact

• Act as a key element of the problem-solving process by ensuring a timely technical feedback from the market.
• Support Technical Call Centers and Field Technicians in complex equipment issues, dealing with customers and guaranteeing the customer satisfaction.
• Collaborate in proactively managing customer complaints and issues, by participating in the analysis of the root cause of the problem to drive technical resolution.
• Support Technicians in the field to ensure the most effective and efficient performance in executing work orders.C
• ollaborate in auditing Technicians’ field performance and process adherence, highlighting improvement areas, providing feedback and developing action plans to close gaps.
• Analyze data to prevent/identify potential issues with products/technicians.
• Oversee the certification and training of Technicians.
• Ensure customer data accuracy on the Install base systems.

About You

• 3-5 years’ experience in a similar role.
• Bachelor’s Degree in Engineering or similar.
• Knowledge in mechanical and electronic components.
• Fluent in Spanish and English.

What We Offer

• Permanent Contract.
• Flexible Work Time.
• 50% Gym Membership Reimbursement.
• Tickets Restaurant. 

Technogym is an Equal Opportunities Employer

Technogym is an equal opportunities employer. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.
Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true!