International Logistics Distribution Specialist

Our Company

Technogym inspires 70 million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the Healthness lifestyle of exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026.

If you are a collaborative professional with strong relationship skills and an international approach, eager to invest your energy in building dreams, you have the IMBESTIO to join Technogym! You will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined, and digitally savvy. Move with us for a better world!

Your Role

We are looking for an International Logistics Distribution Specialist to join our HQ Team at Technogym Village (Cesena, Italy). You shall have a positive and proactive mindset, as you will play a crucial role in the premium customer journey, executing ‘order to cash’ processes in an accurate and timely manner and supporting the customer and sales teams in ensuring a seamless and well-communicated process flow.

The role offers variety, empowering the team member to take ownership of the customer and relative processes from 'order to cash', of delivery management. We support a diverse range of customers, and each Customer Service Specialist works with assigned customer segments and territories, building close relationships with customers, the sales team and Service Centres. 

Your Impact

• Guarantee precise and timely order processing from quote confirmation to billing
• Guarantee to the customer a Premium Customer Experience, managing the customer touchpoints
• Frictionless delivery planning and management through the logistic portal: delivery date management, D&I job assignment & activity closing
• Free stock optimization and managing of Purchase Orders to HQ, when required, assuring the correct stock movement management
• Assure accurate management of order portfolio (backlog), avoiding expired backlog and proactively liaising with Sales to foresee backlog slippage
• Constantly update IT systems with all relevant information collected during customer service activities
• Assure the proper management of Technogym Care Activities, providing adequate feedback to customers' inquiries
• Manage a post-delivery survey in order to assess customers' satisfaction, proactively acting to solve any issue with the customer 

About You

We are looking for a passionate, enthusiastic and proactive candidate, down-to-earth and ethical, with a high level of attention to detail and accuracy, and strong time and workload management skills. 

What you should bring:

• Bachelor's or master’s degree in foreign Languages, Economics, International Relations or similar fields 
• 2-5 years’ experience in Customer Service or Logistics areas 
• Fluent in English (minimum level C1 CEFR), fluency in another language besides Italian is considered a plus
• Customer Caring and Customer Orientation
• Knowledge of SAP – advance SD module use (preferred)
• Service business expertise
• Project Management
• Financial Skills and Cost Management
• Negotiation and solid communication skills
• Advanced Analytical Skills
• Advanced MS Office pack use, especially advanced Excel use 

Compensation Data

We believe great work deserves great recognition. For this role, we offer an annual gross salary (RAL) between €35,000 and €45,000, based on your level of experience, technical skills, and scope of responsibilities, in accordance with the applicable National Collective Labour Agreement (CCNL Metalmeccanici). On top of that, joining Technogym means being part of a culture where your growth, wellbeing, and impact truly matter.

Technogym is an Equal Opportunities Employer

Technogym is an equal opportunities employer, in compliance with Italian Legislative Decree no. 198/2006 (Code of Equal Opportunities) and Law no. 162/2021 on gender equality certification. Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true!