Field Service Technician

Our Company

Technogym inspires 70 million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the Healthness lifestyle of exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026.

Suppose you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams. In that case, you have the right spirit to join Technogym because you have the IMBESTIO! You will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined, and are digitally savvy. Move with us for a better world!

Why join us? Here’s what we offer:

We believe in supporting our team’s wellbeing, both in and outside of work. That’s why we offer a range of thoughtful benefits:

• Five additional Wellness Days per year – on top of your standard annual leave.

• One extra paid day off during your birthday month.

• A $100 monthly fitness allowance – use it toward your gym membership or enjoy a fully covered 37-credit ClassPass subscription.

• Company vehicle, phone and tools provided for business use

Your Role

As a Field Service Technician in Queensland, you are the frontline ambassador of Technogym’s commitment to excellence. You ensure our customers receive outstanding technical support and a seamless experience with our products.

Key Responsibilities:

• Carrying out preventative maintenance, service and repairs 

• Troubleshooting and diagnosing possible equipment faults, performing tests and finding solutions

• Educating customers in the technical use and care of Technogym equipment

• Properly managing work orders and service reports

• Communicating effectively with customers and escalate problems when necessary

Your Impact

• Achieve high first-time fix rates and meet key field performance metrics.
• Ensure timely, professional service that enhances customer loyalty.
• Contribute to the evolution of Technogym’s service standards through proactive insights.

About You

• 3–5 years of experience in a similar technical service role.

• Mechanical & electronic engineering skills as well as knowledge of IT networking

• Hands-on repair experience in similar role in electro-mechanical discipline

• Excellent communication skills 

• Ability to work autonomously and great time management skills

• Comfortable working under pressure and meet productivity goals and targets

• Excellent driving history, must hold a current Driver's License

• Right to work in Australia

Technogym is an Equal Opportunities Employer

Technogym is an equal opportunities employer. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.
Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true!