Client Advisor

Our Company

Technogym inspires 70 million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the Healthness lifestyle: exercise, a balanced diet, a positive mental approach, and AI tracking for longevity - Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. Technogym has also been the Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026. 

If you are a team player with strong relationship skills and eager to invest your energy in building dreams, you have the right spirit to join Technogym because you have the IMBESTIO! You will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined and digitally savvy. Move with us for a better world!

What We Offer

• Attractive commission/bonus plan 
• 7 extra Wellness Days per year
• 1 Birthday Leave day in your birthday month
• Access to our Employee Assistance Program (EAP) with paid therapy sessions
• $100 monthly reimbursement for gym membership

Your Role

We are looking for a responsible, highly motivated Luxury Client Advisor with a genuine interest in our brand and a real passion for sport and wellness.

As an in-store Luxury Client Advisor, you will act as a Brand Ambassador, delivering an excellent experience to our customers in-store, as well as via phone and email. You will always put the customer first and deliver great customer service, striving to exceed customer expectations.

This position is based on-site at our Newstead Boutique, reporting to the Home Business Director, with day-to-day guidance from the Store Manager.

Your Impact

• Deliver an outstanding, premium shopping experience through excellent product knowledge, strong brand storytelling, and selling skills that leave customers with a memorable impression
• Handle omnichannel enquiries via phone, email and walk-ins, supporting sales enquiries across all customer types
• Proactively attract new customers while building and maintaining relationships with existing clients
• Drive sales performance by meeting and exceeding individual and store targets
• Host and participate in events and activations at the store
• Ensure the store reflects brand guidelines, including visual merchandising, cleanliness, and atmosphere
• Collaborate with your Store Manager and the wider Technogym team to ensure a smooth, consistent customer journey

About You

Ideally, you are passionate about working out, enthusiastic and proactive, while also down-to-earth and ethical. You have a strong sense of presence on the store floor and the ability to communicate confidently with customers. You have a passion for design, luxury goods, fashion, working out and a healthy lifestyle.

What you should bring:

• Relevant experience as a Personal Trainer or Wellness Consultant in a premium environment, or as a Sales Client Advisor - ideally within luxury retail brands or the premium hospitality industry
• Strong sales and networking skills - familiarity with Brisbane's premium fitness/retail scene or an existing local client network is a plus!
• Experience in selling face to face and phone
• Flexibility to work retail hours, incl. weekends
• A results-driven mindset, motivated by our attractive variable incentive plan that rewards you for exceeding your targets 

Technogym is an Equal Opportunities Employer

We are an equal opportunity employer and value diversity at our company. We welcome applications from all members of society, irrespective of age, gender, sexual orientation, gender identity, race, ethnicity, religion or belief, disability, or family and caring responsibilities.