Inside Sales & Caring Specialist
Barcelona, B, ES
Our Company
Technogym inspires 55 million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the wellness lifestyle of exercise, a balanced diet, and a positive mental approach, Technogym has rapidly grown into a success story of over 2,500 employees at 15 branches, expanding to more than 100 countries and has been selected as Official Supplier to 9 editions of the Olympic Games - from Sydney 2000 to Paris 2024.
If you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams, you have the right spirit to join Technogym! You will naturally fit with our culture if you work out and live a healthy lifestyle, are pro-active, determined and digital savvy. Move with us for a better world!
Your Role
We are looking for a Inside Sales & Caring Specialist in Barcelona, who will play a key role in increasing our profitability and sales revenue by delivering a luxury sales experience, understanding the client's wellness goals and ensuring a personalized shopping journey.
Your Impact
- Achieve sales targets, providing a premium customer experience.
- Fulfill lead generation activity to increase our CRM database.
- Manage inbound interactions (for both B2B and B2C customers), delivering a unique selling experience while understanding customers’ needs and offering the right solution to ensure customer satisfaction.
- Manage outbound interactions to build a long term relationship and generate new business opportunities.
- Support our Omnichannel strategy by creating business opportunities and scheduling visits in our stores with our Field Sales Team.
- Collect and share market feedback with the relevant departments.
- Oversee the process from order to delivery and installation, checking customer satisfaction and upselling additional products or services where applicable.
About You
- 3+ years of experience in Sales or Customer Satisfaction Services.
- Bachelor’s Degree or similar.
- Fluency in English and Spanish.
- Knowledge of CRM management.
- Knowledge of Salesforce would be a plus.
What We Offer
- Permanent Contract.
- 1 day/week Home Office.
- Flexible Work Time.
- Corporate Wellness Program.
- 50% Gym Membership Reimbursement.
- Tickets Restaurant.
- Private Medical Insurance.
Technogym is an Equal Opportunities Employer
Technogym is an equal opportunities employer. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.
Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true!