Digital Sales & Customer Success Specialist

Our Company

Technogym inspires 55 million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the wellness lifestyle of exercise, a balanced diet, and a positive mental approach, Technogym has rapidly grown into a success story of over 2,500 employees at 15 branches, expanding to more than 100 countries and has been selected as Official Supplier to 9 editions of the Olympic Games - from Sydney 2000 to Paris 2024.

If you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams, you have the right spirit to join Technogym! You will naturally fit with our culture if you work out and live a healthy lifestyle, are pro-active, determined and digital savvy. Move with us for a better world!

Your Role

We are looking for a Digital Sales & Customer Success Specialist in Barcelona who will play an essential role to enhance retention and customer satisfaction of our clients with Technogym Digital Solutions.
 
This role covers a blend of three key pillars of activity:

• Successfully plan and support the installation and implementation of Technogym cloud solutions in the fitness sector.
• Achieve sales and profitability targets for our digital offering: software, hardware and devices.
• Provide ongoing best-in-class support to drive usage and retention of Technogym cloud solutions. Educate and support a blend of on-site training and events to maximize engagement and a sense of community, and remote delivery via webinar tools all with a view to maximizing productivity.

Your Impact

• Provide successful customer training and activation in terms of e-learning, live training and tutoring, to guarantee the highest usage of MyWellness platform and to maximize active users.
• Promote and activate initiatives to maximize customer satisfaction.
• Support Field Sales in pre-sales activities, providing product training to the sales force about our Wellness Network products and services.
• Define a list of prospects and customers to proactively visit and sell software solutions to regardless of whether there is an equipment opportunity.
• Build best practices based on successful real customer case histories to demonstrate the value of our digital solutions on the market.
• Provide reliable and structured Forecast and Pipeline Management.
   

About You

• 3+ years’ experience in implementation and deployment of software solutions (SAAS).
• Bachelor's or Master’s Degree in Technologies or similar.
• Fluency in English and Spanish.
• Knowledge of CRM management.
• Availability to travel in Spain, Portugal and occasionally in Europe.

What We Offer

• Permanent Contract.
• 1 day/week Home Office.
• Flexible Work Time.
• Corporate Wellness Program.
• 50% Gym Membership Reimbursement.
• Tickets Restaurant.

Technogym is an Equal Opportunities Employer

We are an equal opportunity employer and value diversity at our company. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.

Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true